Shipping Policy
Please allow 3 to 5 business days for standard orders to be processed and shipped. Once shipped, allow an additional 3 to 5 business days to receive your order depending on your location. All orders are shipped via the United States Postal Service and will be accompanied with a tracking number. All custom items are made to order and will take 5 to 10 business days to process before they are shipped. Once your tracking number is received you will be able to track your package online at www.usps.com
Return Policy
Returns and exchanges will be accepted within 15 days of receipt of merchandise. All merchandise must be unworn and in original packaging. All shipping costs for returns or exchanges are the responsibility of the customer and will not be handled by merchant. In the case of receipt of damaged goods, notification to merchant must be sent immediately. Return shipping for damaged merchandise will be covered by merchant. Notification of damaged goods must be sent via email to returns.lustislove@gmail.com within 24 hours of receipt of merchandise. Please include name, product i.d number, and description of damage in email. Subject line should contain your original order number. Please allow 24 hours to receive a transaction number and return shipping label for all returns or exchanges.
Custom orders and clearance items are final sale. No returns or exchanges will be accepted for these items.
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